Made In Nature LLC, including our subsidiaries, affiliates, and brands (collectively, “Made In Nature,” “us,” “our,” or “we”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains how we collect, use, maintain, disclose, and safeguard (collectively, “process”) any personal information that you provide to us in the course of using our website, applications, and other online services (collectively, the “Services”) or that we may otherwise collect from or about you in connection with our Services or promotion of our products and services, as well as your choices and rights with respect to your personal information. Please read this Privacy Policy carefully.

California, Colorado, Virginia, Utah, and Connecticut Residents

Made In Nature’s U.S. State Supplemental Privacy Policy supplements the information contained in this Privacy Policy and applies solely to visitors, users, and others who reside in California, Colorado, Virginia, Utah, or Connecticut.

Personal Information Collection

Personal Information We Collect

We collect personal information when you visit our website, interact with or use our Services, purchase our products, or contact us, and from business partners and other third parties. The categories of information we collect includes the following:

  • Identifiers, such as your real name, postal address, telephone number, email address, other contact information, date of birth, account name, government-issued identification number, written signature, social media handle, Internet Protocol (IP) address, online identifier, device or mobile advertising ID, and other similar identifiers.
  • Commercial Information, including products or services purchased, obtained or considered, products or services you like, reviews you submit, records of program enrollment and activity, and other purchasing or consuming histories or tendencies.
  • Financial Account Information, including bank account number, routing information, credit or debit card number, payment amounts, and gift card numbers and balances.
  • Internet Activity Information, including browsing history, search history, cookie data, referring/exiting URL, clickstream data, time spent on a webpage or advertisement, and other information regarding your interaction with our Services, an internet website, application, email or advertisement.
  • Geolocation Data, including physical location (based on IP address), geofencing data, and mobile device location information.
  • Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information, such as customer service call recordings, profile photographs, recordings from CCTV cameras at our facilities, and video testimonials.
  • Demographic Information, such as your age and gender.
  • Inferences drawn from any of the information listed to create a profile reflecting your preferences, characteristics, predispositions, behavior, attitudes.

The personal information we collect may also include certain sensitive personal information, including the following:

  • Account Access Information, including account log-in with required security or access code, password, or credentials allowing access to such account.
  • Precise Geolocation, including your precise mobile device location information.

Sources of Personal Information

We collect your personal information from the following:

  • Information you provide to us directly, such as when you register for an account, purchase our products, or contact us
  • Shipping companies
  • Installers
  • Your friends and contacts
  • Marketing companies that help us learn about consumer interests and trends
  • Companies that supplement our customer records with additional information
  • Online advertising and analytics providers
  • Social media platforms
  • Mailing vendors
  • Public records resources
  • Suppliers of property information
  • Companies that help us process payments
  • Service providers that operate on our behalf and collect information
  • Financial institutions and other companies that help provide or support financial products and offers
  • Security and fraud prevention providers
  • Manufacturers and other businesses with which we conduct joint offers or programs
  • Public sources, such as blogs, forums, or social media platforms
  • By analyzing the information we collect about you and other customers
  • Affiliates of Made In Nature
  • Information that is generated through or in connection with your use of our Services, such as through cookies and other tracking technologies (see Cookies and Similar Tracking Technologies for more information).

Please visit privacy.madeinature.com for a full list of our sources of personal information.

Purposes for Collecting Your Personal Information

We collect your personal information for the following business or commercial purposes:

  • Service Delivery. We may collect your personal information to:
    • provide, operate and improve the Services and our products and other offerings, such as to enable you to make purchases of food and snacks that we have listed on our website
    • establish and maintain your account on the Services;
    • communicate with you about the Services and our products and other offerings, including by sending you announcements, updates, security alerts, and support and administrative messages;
    • provide customer support and maintenance for the Services and our products and other offerings;
    • facilitate your login to the Services via third party platforms, such as Google and Facebook; and
    • enable security features of the Services, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.
  • Direct Marketing. We may collect your personal information to send you Made In Nature-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Your Choices section below.
  • Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Services, our products and other offerings, and our business.
  • Create Anonymous Data. We may create aggregated, de-identified or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
  • Interest-Based Advertising. We may contract with third-party advertising companies and social media companies to display ads on our Services and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or geolocation data described above) over time across our Services and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. These ads are known as “interest-based advertisements.” You can learn more about your choices for limiting interest-based advertising, in the Cookies and Similar Tracking Technologies section below.
  • Comply with Laws and Regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
  • Compliance, Fraud Prevention and Safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Services; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.
  • Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Services users is among the assets transferred.
  • With Your Consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

IF YOU ARE A CALIFORNIA, COLORADO, VIRGINIA, UTAH, OR CONNECTICUT RESIDENT: You can learn more about the collection, use, and sources of your personal information in Made in Nature’s U.S. State Supplemental Privacy Policy 

Disclosures of Personal Information

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

  • Affiliates. Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy.
  • Service providers and contractors. Companies and individuals that provide services on our behalf or help us operate the Services or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation).
  • Advertising partners. Third party advertising companies that collect information about your activity on our website and other online Services to help us advertise our products and services, and use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.
  • Third party platforms. Social media and other third party platforms that you connect to the Services, such as when you use options to access the Services by logging into a social media platform. Please note, we do not control the third party’s use of your personal information.
  • The public. Other users of the Services and the public when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
  • Professional advisors. Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
  • Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention, and safety purposes described above.
  • Business transferees. We may sell, transfer, or otherwise share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership.

Please visit privacy.madeinature.com for a full list of our disclosures of personal information.

IF YOU ARE A CALIFORNIA, COLORADO, VIRGINIA, UTAH, OR CONNECTICUT RESIDENT: You can learn more about the disclosure of your personal information in Made In Nature’s U.S. State Supplemental Privacy Policy

International Transfers of Personal Information

Made In Nature is headquartered in the United States and may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Your Choices

Access or Update Your Account Information

If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

You may also request to access and update your personal information by visiting privacy.madeinature.com. For record keeping and compliance purposes, we will retain certain information collected from or about you in conjunction with our Services, products and other commercial transactions.

Opt-Out of Marketing Communications

You may opt out of marketing-related emails by following the opt-out or “unsubscribe” instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying “STOP” to our marketing message.

Cookies & Similar Tracking Technologies

Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. For more details, see the Cookies and Similar Tracking Technologies section below.

Advertising Choices

You may opt-out of interest-based advertising. See the Cookies and Similar Tracking Technologies section below for more information.

Third-Party Platforms and Social Media Networks

If you choose to create an account through or connect our Services with another third-party platform, you may have the ability to limit the information that we may obtain from the third party at the time you log in to our Services using the third party’s authentication service or otherwise connect your account. You may also be able to control your settings through the third party’s platform or service after you have connected your accounts.

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IF YOU ARE A CALIFORNIA, COLORADO, VIRGINIA, UTAH, OR CONNECTICUT RESIDENT: You can learn more about your choices and additional privacy rights in Made In Nature’s U.S. State Supplemental Privacy Policy .

Security | Data Retention

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where you have chosen a password for access to our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. we are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Made In Nature will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Links to Other Websites

Our websites and other online Services may contain links to other websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policies of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children

Our Services are not intended for use by children under 16 years of age, and we do not knowingly collect information about children under age 16 through our Services. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Services application home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Services application home page.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this Privacy Policy to check for any changes.

Contact us

If you have questions or comments about this Privacy Policy, or to exercise your rights as described in this Privacy Policy, please contact us at:

U.S. Mail
Made In Nature
2500 Pearl Street
Suite 315
Boulder, CO 80302
Telephone
1-800-906-7426

COOKIES AND SIMILAR TRACKING TECHNOLOGIES

We collect personal and other information using digital tracking tools, such as cookies, web beacons and similar tracking technologies, when you use our websites and other online Services, interact with our emails or applications provided on connected devices, or otherwise engage with our digital offerings. We also partner with third parties that collect information this way. These third parties may place similar tracking tools on our websites and other online Service, and advertising to facilitate tracking, advertising, and measurement services. The cookies and similar tracking technologies we (and our third-party partners) may use include the following:

  • Browser and Flash Cookies. A cookie is a small text file that websites send to your computer or other connected device to identify your browser or to store information or settings. Your browser may provide the ability to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Flash cookies generally can be disabled only by accessing Adobe Flash settings (information available here) placed on your device. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. You can learn more about cookies here: All About Cookies by TermsFeed or www.allaboutcookies.org.
  • Web Beacons. Certain sections of our websites, as well as our emails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Made In Nature to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). In addition, web beacons can be used to send certain website interaction information to our third-party partners and to enable our partners to place their own cookies on your device when you visit our websites.
  • Server Logs. Server logs refer to the information automatically recorded by a server when your browser requests a website or other online service, such as Internet Protocol (IP) address, browser type, browser language, date and time of your request, and one or more cookies that may uniquely identify your browser.
  • Software Development Kits.       Software development kits (also called SDKs) function like third-party cookies and pixel tags, but operate in the mobile app environment where cookies and pixel tags cannot function as effectively. Instead of using cookies and pixels tags, we may install pieces of code (the SDK) provided by our online partners (such as advertising companies, ad networks, and analytics providers) in our mobile apps in order for these online partners to monitor and analyze the use and performance of our mobile apps and services.
  • Statistical Identifiers. Statistical identifiers refer to identifiers created using your device information and certain server log information. This information, collectively, makes your browser or device sufficiently distinct for a server or similar system to reasonably determine that it is encountering the same browser or device over time. Statistical identifiers enable us to uniquely identify your browser or device for the same purposes as cookies.

Cookies and similar tracking technologies include “first-party” and “third-party” cookies. First-party cookies are sent to your browser by the party that operates the site you are visiting (for example, cookies sent by Made In Nature when you visit our website). Third-party cookies are sent to your browser by any party other than the party that operates the site you are visiting (for example, cookies sent by our online partners, such as Google Analytics, when you visit our website).

Use of Cookies and Similar Technologies

We, our service providers, and third parties use the information collected via these cookies and similar tracking technologies to:

  • Identify new visitors and users;
  • Recognize returning customers;
  • Learn how you came to access our digital services;
  • Keep you logged into our digital services;
  • Personalize your experience on our website, device applications, and third-party social networking websites, plug-ins and applications;
  • Identify your location as determined by the IP address of your devices;
  • Optimize and tailor our websites and Services;
  • Make product recommendations and provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on our device applications, our websites, or on other websites and Services. We may also get information about your browsing history and online activities from our trusted business partners and vendors;
  • Better understand our audience, our customers, our website visitors and Services users, and their respective interests, including by learning about your online activities across devices;
  • Provide correct pricing and ads for the local store you select.

Online Interest-Based Advertisements

We work with digital advertising and marketing companies to provide you with ads that meet your interests and that enhance your experience with us and with select third party advertisers. These ads may be displayed on websites or device applications operated by us or third parties, and they may be based on information about your activities or preferences collected by us or third parties. For example, if you visit another website and provide your ZIP code, you may see advertising for products available at local retail stores near you on another website. We work with third parties to monitor and optimize ad delivery so that you don’t receive the same ad too many times and to help determine whether you were interested in the ads. As noted above, these third parties collect information with their own cookies, pixels, and related tracking technology.

Types of Cookies and Similar Technologies

Necessary/Essential

Type: Session Cookies   |   Administered by: Made In Nature

These cookies are necessary for our websites and other online Services to function and cannot be switched off in our systems. These cookies are essential to provide you with services available through the Services and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services. These cookies include notice acceptance cookies which identify if users have accepted the use of cookies on the Services.

Functionality

Type: Persistent Cookies   |   Administered by: Made In Nature

We use a set of cookies that are optional for the Services to function. They are usually only set in response to information provided to the Services to personalize and optimize your experience, such as to avoid you having to re-enter your preferences every time you use our Services. These cookies allow us to remember choices you make when you use the Services, such as remembering your login details or language preference.

Analytics

Type: Session & Persistent Cookies   |   Administered by: Made In Nature & Third-Party Providers

These cookies help us to understand how visitors engage with the Services. We may use a set of cookies to collect information and report site usage statistics. In addition to reporting Services usage statistics, data collected may also be used, together with some of the advertising cookies described, to help show more relevant ads across the web and to measure interactions with the ads we show.

Advertising

Type: Persistent Cookies   |   Administered by: Made In Nature & Third-Party Providers

We use cookies to make our ads more engaging and valuable to website visitors, including for purposes of serving Online Interest-Based Advertisements. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on ad campaign performance; and to avoid showing ads the user has already seen.

Social Plugins

Our websites and other online Services may use social plugins (e.g., the Facebook “Like” button or “Share to Twitter” button) to enable you to easily share information with others. When you visit our online Services, the operator of the social plugin may be able to place a cookie on your browser or device, enabling that operator to recognize users who have previously visited our Services. If you have previously logged into the associated social media website (e.g., Facebook or Twitter) before visiting our online Services, the social plugin allows that social media website to receive information about your visit to particular pages on our online Services. The social plugin may collect this information for any such users who have logged into social networks, whether or not they specifically interact with the plugin on our online Services (e.g., by clicking “Like” or “Share”). The social plugin may also allow the social media website to share information about your activities on our websites and other online Services with other users of their social media website. For further details about the information shared via a particular social media plugin, you should refer to that social media site’s privacy policies and terms of use.

Your Cookie Choices

Most browsers are set to accept cookies by default. However, browsers typically allow individuals to remove or block browser cookies if they choose. For more information on blocking and removing browser cookies, please review your browser's Settings or Preferences tab. Please note that removing or blocking browser cookies does not necessarily affect third-party “Flash” cookies that may be utilized on our websites and other online Services. To delete or disable Flash cookies, please see here for more information.

In addition to removing and blocking browser cookies generally, please visit privacy.madeinature.com for additional information regarding the opt-out mechanisms that may be available to you.

Do-Not-Track Signals and Similar Mechanisms

Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. our Services do not currently respond to these “do-not-track” signals.


Information we collect

Information you provide to us

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Commercial and Financial Information, including purchases, credit card or debit card number, and bank or other financial account number
  • Physical and Audio Data, including audio information
  • Characteristics of Protected Classifications, including age and sex or gender
  • Inferences, including inferences from other data

To the extent we process deidentified personal information, we will make no attempt to reidentify such data.

Information collected automatically

We automatically collect internet or other electronic information about you when you visit our website, such as IP address, browsing history and interactions with our website. We also collect geolocation data. This data may be collected using browser cookies and other unique personal identifiers.

Browser Cookies. We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Ad Networks, Other consumers (e.g., referrals), Retail Partners, and Social Networks.

Ad Networks

  • Personal Identifiers, including Name and Email address
  • Online Identifiers, including Online Identifiers
  • Internet Activity, including Internet Activity
  • Commercial and Financial Information, including Purchases
  • Inferences, including Inferences from other data

Other consumers (e.g., referrals)

  • Personal Identifiers, including Name and Email address

Retail Partners

  • Personal Identifiers, including Name, Email address, and Postal address
  • Online Identifiers, including Online Identifiers
  • Commercial and Financial Information, including Purchases
  • Inferences, including Inferences from other data

Social Networks

  • Personal Identifiers, including Name and Email address
  • Online Identifiers, including Online Identifiers
  • Internet Activity, including Internet Activity
  • Commercial and Financial Information, including Purchases
  • Inferences, including Inferences from other data

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, Geolocation dataWe delete or anonymize data concerning your use of our website while you are our customer.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit card or debit card number, Bank or other financial account number, Inferences from other dataWe delete or anonymize data concerning your use of our website within the parameters required for Federal and State tax filing. If data is not required for tax purposes, we retain it while you are our customer.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases, Audio information, Inferences from other dataWe delete or anonymize data concerning your use of our website within the parameters required for Federal and State tax filing. If data is not required for tax purposes, we retain it while you are our customer, or for a period not to exceed five years.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Inferences from other dataIf data is not required for tax purposes, we retain it while you are our customer, or for a period not to exceed five years.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Telephone number, Purchases, Age, Sex or gender, Inferences from other dataIf data is not required for tax purposes, we retain it while you are our customer, or for a period not to exceed five years.
Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Inferences from other dataIf data is not required for tax purposes, we retain it while you are our customer, or for a period not to exceed five years, unless deletion is requested by the consumer.
Data we collect for security purposes, including Name, Email address, Postal address, Telephone number, Purchases, Inferences from other dataIf data is not required for tax purposes, we retain it while you are our customer, or for a period not to exceed five years.

How we share and disclose information

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

We may disclose the following personal information about you when you purchase our products or visit our website:

Personal Information DisclosedRecipient (by Category)
Personal IdentifiersAd Networks, Business Operations Tool, Co-Marketing Partner, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, Payment Processors, Professional Services, Sales & Marketing Tools, Shipping Services, Social Media and Email/SMS agency , and eCommerce reporting and analytics
Online IdentifiersAd Networks, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools
Internet ActivityAd Networks, Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, and Social Media and Email/SMS agency
Commercial and Financial InformationAd Networks, Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, Payment Processors, Professional Services, Sales & Marketing Tools, and eCommerce reporting and analytics
Geolocation InformationBusiness Operations Tool and Sales & Marketing Tools
Physical and Audio DataCustomer Support Tools
Characteristics of Protected ClassificationsCustomer Support Tools and Sales & Marketing Tools
InferencesCollaboration & Productivity Tools, Sales & Marketing Tools, and Social Media and Email/SMS agency

California Privacy Notice (CCPA)

This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Collection and Disclosure of Personal Information

The personal information we collect is described above in Information we collect. The personal information we disclose for business or commercial purposes is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.

Business and Commercial Purposes for Collection

We collect personal information for the following business purposes:

  • Conducting Surveys
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We also "share" and "sell" (as defined in the CCPA) personal information for commercial purposes, including to advertise and market our products.

Information “Sharing” and “Selling”

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, including: Commercial and Financial Information, Internet Activity, Online Identifiers, and Personal Identifiers. This allows us to show you ads that are more relevant to you.

We use third party data analytics providers and this may be considered a “sale” of information under the CCPA.

You may opt-out of these data practices here.

We do not knowingly sell or share (for cross-context behavioral advertising) the personal information of consumers under 16 years of age.

CCPA Rights

Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here, or by emailing us at moc.erutanniedam@ycavirp.

Right to Know

You have the right to request to know the following about the personal information we have collected about you in the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collect personal information about you
  • the business and commercial purposes for which we collect personal information
  • the categories of third parties with whom we share the information
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose

The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To access the specific personal information we have about you, submit a Request to Know via the link above. If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations
  • Enable solely internal uses

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
  • We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You have the right to opt-out of any selling and sharing of your personal information.

You may exercise your right to opt-out here.

Opt-Out Preference Signals. Your browser settings may allow you to automatically transmit the Global Privacy Control (GPC) signal to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. GPC is supported by certain internet browsers or as a browser extension. You can find out how to enable GPC here.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Request Verification

Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.

Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

  • If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
  • If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.
  • If we process a consumer’s information as a service provider to another organization, we are not permitted to respond in a substantive way to that consumer’s CCPA request. We will, however, assist the organization in fulfilling your privacy request.

Authorized Agent

A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at moc.erutanniedam@ycavirp. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.

If you have trouble accessing this notice, please contact us at moc.erutanniedam@ycavirp.

Contact Us

If you have any privacy-related questions, please send them to moc.erutanniedam@ycavirp.

Notice of Financial Incentive

Consumers who sign up for our marketing emails and/or SMS receive a % discount on their first purchase. Customers who share their birthday receive a % discount Customers who refer a friend receive $ off a purchase A consumer provides their email address and/or mobile number and consents to receive emails/SMS in exchange for a discount provided via coupon code. A consumer provides their birthday in exchange for a birthday discount provided via a coupon code. A consumers refers a friend in exchange for a discount provided by a coupon code once their freind makes a purchase To opt in, a consumer must enter their email address and/or mobile number into the form and submit it. To opt in, a consumer must enter their birthday into the form and submit it. To opt in a consumer send an email/text/or social share to a friend through a referral app. A consumer may unsubscribe from our marketing emails by using the unsubscribe link in the email footer at any time. A consumer may unsubscribe from our SMS by responding STOP at any time. We calculate the value of the offer and financial incentive by using the expense related to the offer.

Virginia Privacy Notice (VCDPA)

This section provides additional information for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). ​​The terms used in this section have the same meaning as in the VCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the VCDPA.

Collection and Disclosure of Personal Information

The personal data we collect is described above in Information we collect. The personal data we disclose to third parties and the categories of third parties to whom we disclose personal data is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.

Purposes for Processing

We process personal information for the following purposes:

  • Conducting Surveys
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

Data “Selling” and Targeted Advertising

We process personal data for purposes of targeted advertising (as defined in the VCDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices here.

Profiling

The VCDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

VCDPA Rights

Your VCDPA rights are described below. You can make a Privacy Request by clicking the link at the top of this page, or by clicking here.

Right to Access

You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:

  • To comply with legal obligations
  • To comply with an official investigation or cooperate with law-enforcement agencies
  • To establish or defend legal claims
  • To complete an obligation to you that you have requested
  • To respond to security incidents, fraud, harassment, and other similar activity
  • To identify and repair technical errors
  • To conduct internal research to develop, improve, and repair our products and services
  • For internal operations that are reasonably aligned with your expectations

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your VCDPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services
  • We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if your personal data is required in order to provide those products or services and you have exercised your right to opt out, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

You have the right to opt-out of any selling of your personal data, processing of your personal data for purposes of targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects for you.

You may exercise your right to opt-out here.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Right to Appeal

If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time.

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Virginia Attorney General’s Office.